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Who We Are

Who we are and who we serve

The Alliance for Performance Excellence is a non-profit organization dedicated to enhancing the growth and sustainability of Baldrige focused programs by serving our membership.  Our key stakeholders include Baldrige focused programs, organizations wanting to improve and key partners including the Baldrige Foundation and the National Baldrige Program.   

How we serve

The Alliance serves our members through our strategic committees and associated task forces.  These committees include:

  • Member Relations- developing program members, identifying and meeting member needs
  • Financial Strength- building financial strength of all member programs
  • Governance- providing transparent and systematic visionary governance
  • Customer and Market Strength-providing outreach tools and information for members and stakeholders

Board of Directors

Mike Belter, Member Member Board of Trustees, The Partnership for Excellence, Gahanna, Ohio
Glenn Bodinson, At Large CEO, BaldrigeCoach, Inc, Richardson, Texas
Dean Bondhus, Member Program Director, Kentucky Center for Performance Excellence, Louisville, Kentucky
Dick Eppig, Member Chair Examiner Recruitment and Retention, Partners in Performance Excellence, Winchester, MA
Donn Fisher, Member Executive Director/CEO, The Mid-South Quality Productivity Center, Memphis, Tennessee
Wayne Foraker, At Large Senior Director of Institutional Quality, University of Phoenix, Phoenix, Arizona
Doug Gilbert, Member Executive Director, Rocky Mountain Performance Excellence, Denver, Colorado
Brian Lassiter, Chair President, Performance Excellence Netowork, St. Paul, Minnesota
Geri Markley, Treasurer Executive Director, Michigan Quality Council, Ann Arbor, Michigan
Liz Menzer, Vice Chair Executive Director, Wisconsin Center for Performance Excellence., Madison, Wisconsin
Gary Nesteby, Member Executive Director, Iowa Quality Center, Marion, Iowa
Katie Rawls, Member Executive Director, Tennesee Center for Performance Excellence, Nashville, TN
Karen Shepard, Member Executive Director, Arizona Quality Alliance, Phoenix, Arizona
Anne Warner, Secretary Executive Director, Granite State Quality Council, Manchester, New Hampshire


Brian Loebig Technology Manager, Alliance for Performance Excellence, Kensington, MD

Mike Levinson, City Manager, City of Coral Gables, Florida 

Michael Levinson, City Manager
City of Coral Springs, Florida
2007 Malcolm Baldrige National Quality Award Recipient

“We gravitated towards the Baldrige process because we were looking for a quality management program that was holistic in its approach and customer-focused. We also felt that by joining our state award program, initially, we would learn how to walk before we would run.

People say why Baldrige, my answer is very simple: Triple-A bond ratings on Wall Street from all three rating agencies, bringing capital projects in on-time and within budget, a 96% business satisfaction rating, a 94% resident satisfaction rating.

If you’re interested in meeting the needs of your customers in the most cost-effective way - if you want to do it better, cheaper, and faster, and live within your means - there’s no better way to do that than to work with your state quality program and the Baldrige criteria.”  

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