| Who we are and who we serve
The Alliance for Performance Excellence is a non-profit organization dedicated to enhancing the growth and sustainability of Baldrige focused programs by serving our membership. Our key stakeholders include Baldrige focused programs, organizations wanting to improve and key partners including the Baldrige Foundation and the National Baldrige Program.
How we serve
The Alliance serves our members through our strategic committees and associated task forces. These committees include:
- Member Relations- developing program members, identifying and meeting member needs
- Financial Strength- building financial strength of all member programs
- Governance- providing transparent and systematic visionary governance
- Customer and Market Strength-providing outreach tools and information for members and stakeholders
Board of Directors
| Mike Belter, Member |
Member Board of Trustees, The Partnership for Excellence, Gahanna, Ohio |
| Glenn Bodinson, At Large |
CEO, BaldrigeCoach, Inc, Richardson, Texas |
| Dean Bondhus, Member |
Program Director, Kentucky Center for Performance Excellence, Louisville, Kentucky |
| Darcy Davidsmeyer, Member |
President/CEO, Illinois Performance Excellence, Naperville, IL |
| Bill Denney, Member, At Large |
Advisor, Organizational Excellence, Org Excellence in a Global Environment, Dallas, Texas |
| Don Fisher, Member |
Executive Director/CEO, The Mid-South Quality Productivity Center, Memphis, Tennessee |
| Wayne Foraker, At Large |
Senior Director of Institutional Quality, University of Phoenix, Phoenix, Arizona |
| Julia Gabaldon, Member |
President/CEO, Quality New Mexico, Albuquerque, New Mexico |
| Dione Geiger, Member |
Executive Director, Florida Sterling Council, Tallahassee, Florida |
| Kim Griffiths, Member |
Executive Director, Rocky Mountain Performance Excellence, Denver, Colorado |
| Raina Knox, Member |
President/CEO, Excellence in Missouri Foundation, Jefferson City, Missouri |
| Paul Kuchuris, At Large |
President, Association for Manufacturing Excellence, Rolling Meadows, Illinois |
| Brian Lassiter, Chair |
President, Performance Excellence Netowork, St. Paul, Minnesota |
| Geri Markley, Member |
Executive Director, Michigan Quality Council, Ann Arbor, Michigan |
| Liz Menzer, Treasurer |
Executive Director, Wisconsin Center for Performance Excellence., Madison, Wisconsin |
| Joe Muzikowski, At Large |
Consultant, Bellaire, Texas |
| Katie Rawls, Vice-Chair |
Executive Director, Tennesee Center for Performance Excellence, Nashville, TN |
| Thomas Schamberger, Member |
(non voting), Executive Director, Foundation for Malcolm Baldrige National Quality Award, Inc., Maryville, Illinois |
| Karen Shepard, Secretary |
Executive Director, Arizona Quality Alliance, Phoenix, Arizona |
| Lynn Tomaszewski, Member |
CEO, Quality Texas Foundation, Dallas, Texas |
| Anne Warner, Member |
Executive Director, Granite State Quality Council, Manchester, New Hampshire |
Staff
| Brian Loebig |
Technology Manager, Alliance for Performance Excellence, Bethesda, Maryland |
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Michael Levinson, City Manager
City of Coral Springs, Florida
2007 Malcolm Baldrige National Quality Award Recipient
“We gravitated towards the Baldrige process because we were looking for a quality management program that was holistic in its approach and customer-focused. We also felt that by joining our state award program, initially, we would learn how to walk before we would run.
People say why Baldrige, my answer is very simple: Triple-A bond ratings on Wall Street from all three rating agencies, bringing capital projects in on-time and within budget, a 96% business satisfaction rating, a 94% resident satisfaction rating.
If you’re interested in meeting the needs of your customers in the most cost-effective way - if you want to do it better, cheaper, and faster, and live within your means - there’s no better way to do that than to work with your state quality program and the Baldrige criteria.”
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