SEARCH SITE

Portal Home   |   The Foundation   |   Baldrige National Program   |   The Alliance   |  Baldrige Resource Library

Who We Are

Who we are and who we serve

The Alliance for Performance Excellence is dedicated to enhancing the growth and sustainability of Baldrige focused programs by serving our membership.  Our key stakeholders include Baldrige focused programs, organizations wanting to improve and key partners including the Baldrige Foundation and the National Baldrige Program.   

How we serve

The Alliance serves our members through our strategic committees and associated task forces.  These committees include:

  • Member Relations- developing program members, identifying and meeting member needs
  • Financial Strength- building financial strength of all member programs
  • Governance- providing transparent and systematic visionary governance
  • Customer and Market Strength-providing outreach tools and information for members and stakeholders

Board of Directors

Mike Belter APCo Generation Financial Services Manager, American Electric Power Company, Columbus, Ohio
Glenn Bodinson CEO, BaldrigeCoach, Inc, Richardson, Texas
Dean Bondhus Consulting Engineer, Humana, Louisville, Kentucky
Bill Denney Chief Executive Officer, Quality Texas Foundation, Dallas, Texas
Don Fisher Executive Director/CEO, The Mid-South Quality Productivity Center, Memphis, Tennessee
Wayne Foraker Senior Director of Institutional Quality, University of Phoenix, Phoenix, Arizona
Julia Gabaldon President/CEO, Quality New Mexico, Albuquerque, New Mexico
Kay Kendall Chair and Acting Executive Director, MassExcellence, Westford, Massachusetts
Paul Kuchuris President & Chief Executive Officer, The Lincoln Foundation for Performance Excellence, Naperville, Illinois
Mike Langridge Volunteer, Iowa Quality Center, Marion, Iowa
Brian Lassiter President, Minnesota Council for Quality, St. Paul, Minnesota
Tom Mauro Executive Director and CEO, Colorado Performance Excellence, Denver, Colorado
Steven Mayfield Program Director for Health Systems, Institute of Industrial Engineers, American Hospital Association, Norcross, Georgia
James L. Melsa Dean Emeritus, College of Engineering, Iowa State University, Naperville, Illinois
Liz Menzer Executive Director, Wisconsin Center for Performance Excellence., Madison, Wisconsin
Thomas Schamberger (non voting), Executive Director, Foundation for Malcolm Baldrige National Quality Award, Inc., Maryville, Illinois
Joe Muzikowski Consultant, Bellaire, Texas
Karen Shepard (non voting), Executive Director, Arizona Quality Alliance, Scottsdale, Arizona
Jennifer Sprecher Executive Director, Critical Path Consulting, Keyport Washington
Lynn Tomaszewski Director of Operations, Quality Texas Foundation, Dallas, Texas

 
Staff

Brian Loebig     Technology Manager, Alliance for Performance Excellence, Richmond, Virginia

Mike Levinson, City Manager, City of Coral Gables, Florida 

Michael Levinson, City Manager
City of Coral Springs, Florida
2007 Malcolm Baldrige National Quality Award Recipient

“We gravitated towards the Baldrige process because we were looking for a quality management program that was holistic in its approach and customer-focused. We also felt that by joining our state award program, initially, we would learn how to walk before we would run.

People say why Baldrige, my answer is very simple: Triple-A bond ratings on Wall Street from all three rating agencies, bringing capital projects in on-time and within budget, a 96% business satisfaction rating, a 94% resident satisfaction rating.

If you’re interested in meeting the needs of your customers in the most cost-effective way - if you want to do it better, cheaper, and faster, and live within your means - there’s no better way to do that than to work with your state quality program and the Baldrige criteria.”  

© 2011 Baldrige Performance Excellence All rights reserved. Site Map