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State & Local Programs

July 2011 
NIST/Alliance Grant Update
 

Congratulations to the 21 state and local Alliance members that area participating in the NIST/Alliance Grant program. 

In phase 1, all 21 programs have submitted an application at one of four levels, from Level 1, which is an Organizational Profile with mandated results, all the way to Level 4, which is a full Baldrige application. Over half have received their feedback reports with the rest due back in July. 

Phase 2, the improvement phase, has just begun. In this phase each program will submit an improvement plan based on its feedback report and the goals of the grant. These will be submitted by the end of August and reviewed by an Advisory Board so the programs can begin addressing their opportunities. 

This program would not be possible without the service of the examiners who were provided by the 21 programs. Sixty examiners volunteered to serve in the evaluation process to help another state or local Baldrige program improve. 

The program is being administered by a sub-group of the Alliance Financial Resources Team. Stay tuned for additional updates throughout the grant. 

Participating Alliance Members:

  • Arizona Quality Alliance
  • Arkansas Institute for Quality 
  • California Council for Excellence 
  • Colorado/Rocky Mountain Performance Excellence 
  • Florida Sterling Council 
  • Iowa Recognition for Performance Excellence 
  • Lincoln Foundation for Performance Excellence 
  • Kentucky Center for Performance Excellence 
  • MassExcellence 
  • Michigan Quality Council 
  • Minnesota Council for Quality 
  • Excellence in Missouri Foundation 
  • Mid-South Quality/Productivity Center 
  • Nebraska Performance Excellence Center 
  • Granite State Quality Council 
  • Ohio Partnership for Excellence 
  • Tennessee Center for Performance Excellence 
  • Vermont Center for Quality 
  • Virginia SPQA 
  • Washington State Quality Award 
  • Wisconsin Center for Performance Excellence

     

  • Merrimack Valley Federal Credit Union receives Massachusetts Performance Excellence Award. MVFCU has achieved an incredible 94% customer satisfaction rate!

    Left to right: Quality Pioneer Dr. A.V. Feigenbaum, President & CEO Peter Matthews, and Lt. Gov. Kerry Healey

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